I post this as a "reply" here only because it seems impossible to start a new thread. My issue is with the webcam on a Vaio VGNSR140D which was upgraded to Win7 a few years ago. On the Sony eSupport site, I found Arcsoft Webcam Companion software for this model, clearly marked as intended for Win7. (Download is SOAOTH-70163007-US.EXE) When I try to install, I get a popup saying "This update can only run on Microsoft Windows Vista."
I have relevant screenshots but do not see a button for attaching same.
Can any of you experts advise me on that?