Hi Jamesrhee,
Welcome to Sony Community!
You may try to perform a full reformat recovery https://us.en.kb.sony.com/app/answers/detail/a_id/36806/c/65,66/kw/How%20to%20recover%20the%20computer%20outside%20windows/session/L3RpbWUvMTQyMzA3NjM4NC9zaWQvc2UyOUphZW0%3Dhttps://us.en.kb.sony.com/app/answers/detail/a_id/36806/c/65,66/kw/How%20to%20recover%20the%20computer%20outside%20windows/session/L3RpbWUvMTQyMzA3NjM4NC9zaWQvc2UyOUphZW0%3D . If this doesn't work then you may purchase the VAIO recovery disc at https://sony.encompass.com/
Regards,
Jen
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