Hi Black_Panther,
Welcome to Sony Community!
Is the laptop currently on Windows 10 operating system? You may download Sony Shared Library and Notebook Utilities but there is no assurance that they will go though because this version is for the original operating system (Windows 8). Make sure to update these driver after you install them.
Greetings and thank you for your message. On this site we are able to provide assistance for customers in North America. For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Regards,
Jen
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