Hello Jen
SONY MODEL SVE14132CXW
AFTER A COMPUTER CRASH I REINTALLED MY WINDOWS 8 AND THEN UPDATED TO WIN 10 USING MS MEDEIA CREATION TOOL..
I HAVE THE RECOVDERY DISKS THAT I CREATED AFTER PRUCAHSE.
I INSTALLED THE VAIO CARE AND VAIO CONTROL CENTER FROM THE SONY WEBPAGE
I click vaio care center
Then advanced tools
Then reinstall applications and drivers
Box come up
“You need to install vaio care recovery to activate reinstall an application function
Would you like to download and install it from vaio care update?”
Click ok
Click Vaio update
Checking for updates
Then no updates or software shown
Just notices
I go onto sony site
Click downloads and drivers
and enter my model SVE14132CXW
select win 10 64 bit ver.
scroll down to vaio care
there is no recovery software for the win10 option\
when I try to download the the win 8 ver it tell me the following
“you are installing an incorrect version of vaio care recovery for you system.
Please use vaio care recovery for win 64 bit vwersion”
Can you please tell me where and how I can get either the recovery or a set of instruction on how I can see if the movie creator software is on my recovery disks that I have and if I can selectively
Install them without having to reintall the entire os?