Hi Elusiverunner,
Welcome to Sony Community!
You may refer to this link to help you on how to access the BIOS, https://us.en.kb.sony.com/app/answers/detail/a_id/35240/session/L2F2LzEvdGltZS8xNDgzNTQxODkzL3NpZC9BZGt5ZVI3bg%3D%3D
We highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/ to assist you with this issue.
Regards,
Jen
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