Hi Gwf,
I already answered your other post. You may refer to this link for more details, http://community.sony.com/t5/VAIO-Software-Other-Operating/I-can-t-find-my-Movie-Studio-Platinum-12-in-my-account-for-re/m-p/603171/highlight/false#M35935
Regards,
Jen
If my post answers your question, please mark it as "Accept as Solution"