Hi Coolzl,
Welcome to Sony Community!
We apologize for the inconvenience. The SMART drive error indicates a failing hard drive and replacement is needed to fix it. You may refer to this link for further information. https://us.en.kb.sony.com/app/answers/detail/a_id/32010/c/65,66/kw/smart%20error
We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards,
Jen
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